Building Services : Service Guide : Campus Facility Services : Finance and Administration : IUPUI

Building Services

Dear Customer,

In our continuing effort to enhance customer satisfaction, we in Custodial Services believe it is important to communicate which services we provide as part of our ongoing program (at no additional cost) and which ones will be charged back when requested. The following information is presented by space type. Each space type is divided into two sections: on the left (in white) are the services provided routinely as a part of our normal program; on the right (in blue) are the services for which you will be charged back when requested.

Click on the drop down box below and select the space type for which you have a question. If you desire to request service that is listed on the right side, contact the CFS Call Center. Once the Service Request is received by the Center and logged into our Work Request system, a CFS Work Request will be created and forwarded to the appropriate Operations Supervisor, who will contact you to set up the service requested.

If you have questions regarding Baseline Services, feel free to contact the Building Operations Managers at 278-7769 or

Thank you for allowing us to serve you.

CLASSROOMS / STUDY ROOMS
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - spot vacuum/dust mop/spot wet mop	Set-ups for special events	Fill out a Request for Service Form on the CFS Internet
Daily	Clean chalkboard/white board	Set-ups for special events	Fill out a Request for Service Form on the CFS Internet
Daily	Furniture re-set	Between class chalk board cleaning
Daily	Empty waste cans and reline	Between class chalk board cleaning
Daily	Empty pencil sharpeners
Weekly	Spot walls/high dust
Weekly	Floor maintenance - dust/wet mop/vacuum entire room
Annually	Floor maintenance - extract/refinish
Annually	Wash walls
Annually	Wash windows
Annually	Full cleaning of desks, tables and chairs
Annually	Dust blinds
As needed	Chalk/Markers and Erasers For General Inventory Classrooms Only
Note: Building Services does not dust any classroom technology equipment. General Inventory Classrooms remain unlocked except for Christmas and spring breaks.

CORRIDORS
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - vacuum/dust mop/wet mop	Set-ups for special events	Fill out a Request for Service Form on the CFS Internet
Daily	Empty waste cans and reline	Any additional cleanings beyond those identified under Funded Centrally
Daily	Water fountain cleaning
Weekly	Floor maintenance - burnish
Bi-weekly	Change/maintenance of floor mats
As needed	Pick up recycling
As needed	Spot clean walls/high dust
As needed	Wall washing
Annually	Floor maintenance - extract/refinish
Annually	Wash windows

STAIRWELL
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - vacuum/dust mop/wet mop		Fill out a Request for Service Form on the CFS Internet
Daily	Wipe hand rails
Weekly	Floor maintenance - burnish landings
As needed	Spot clean walls/high dust
As needed	Wall washing
Annually	Floor maintenance - extract/refinish
Annually	Wash windows (if applicable)

LABORATORY/CLINIC
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - dust mop/spot wet mop	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Daily	Empty waste cans and reline
Weekly	Floor maintenance - dust/wet mop/vacuum entire room	New waste cans
Weekly	Spot walls and cabinets/high dust	New waste cans
Weekly	Floor maintenance - burnish
Annually	Floor maintenance - refinish
Annually	Wash walls
Annually	Wash windows
Annually	Dust blinds
Note: Building Services does not dust technology related equipment (with the exception of phones).

OFFICE
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
3 times per week	Empty waste cans and reline	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
As needed	Pick up recycling (central collection area)	New waste cans
Bi-weekly	Vacuum offices
Annually	Floor maintenance - extract or refinish
Annually	Wash walls
Annually	Wash windows
Annually	Dust blinds
Note: Building Services does not dust technology related equipment (with the exception of phones).

CONFERENCE ROOM
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - spot vacuum/dust mop/spot wet mop	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Daily	Empty waste cans and reline
Daily	Clean chalkboard/white board
Weekly	Floor maintenance - complete vacuum/dust mop/wet mop	Chalk/ Erasers/Markers
Weekly	Spot clean walls/high dust	New waste cans
Annually	Floor maintenance - extract or refinish	Set-ups for special events
Annually	Wash walls
Annually	Wash windows
Annually	Dust blinds
Note: Building Services does not dust technology related equipment (with the exception of phones).

BUILDING ENTRY/LOBBY/ATRIUM
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - vacuum/dust mop/wet mop	Set-ups for special events	Fill out a Request for Service Form on the CFS Internet
Daily	Vacuum interior mats		Fill out a Request for Service Form on the CFS Internet
Daily	Empty outside/inside waste cans and reline
Daily	Re-set furniture/magazines
Daily	Clean entry glass
Daily	Remove visible trash, cigarette butts, 20'perimeter from entrance
Weekly	Floor maintenance - burnish
As needed	Pick up recycling
Weekly	Spot clean walls/high dust
Bi-weekly	Change of entrance floor mats
Annually	Floor maintenance - extract/refinish
Annually	Wash windows

RESTROOMS *
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily*	Empty waste cans and reline		Fill out a Request for Service Form on the CFS Internet
Daily*	High dust horizontal ledges
Daily*	Sanitize sinks and mirrors
Daily*	Sanitize toilet and urinals
Daily*	Sanitize tub and shower
Daily*	Refill paper supplies
Daily*	Refill soap dispensers
Daily*	Refill deodorizers
Daily*	Sanitize stall partitions
Daily*	Floor maintenance - dry mop and wet mop
As needed	Floor maintenance - scrub or refinish
As needed	Wash walls
* Restrooms are full cleaned daily and are policed (cleaned and restocked as needed) several additional times per shift as dictated by the volume of users. NOTE: Personal restrooms are not included.

ELEVATOR
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - vacuum/dust mop/wet mop (vacuum tracks)		Fill out a Request for Service Form on the CFS Internet
Daily	Polish stainless steel
Daily	Spot clean walls
Weekly	Floor maintenance - extract or burnish
Weekly	High dusting
Annually	Floor maintenance - extract/refinish
Annually	Wash windows

LAB ANIMAL ROOM / AREA
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Annually	Floor maintenance - refinish	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Annually	Wall washing
		New waste cans

WAITING ROOM/LOUNGES/BREAK ROOM
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - spot vacuum/dust mop/spot wet mop	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Daily	Empty waste cans and reline
Daily	Re-set magazines/books
Weekly	Floor maintenance - complete vacuum/dust mop/wet mop
Weekly	Spot clean walls/high dust	Set-ups for special events
As needed	Pick up recycling
Annually	Floor maintenance - extract or refinish
Annually	Wash windows
Annually	Dust blinds	New waste cans

WORK ROOM/WORK AREA
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Floor maintenance - spot vacuum/dust mop/spot wet mop	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Daily	Empty waste cans and reline	New waste cans
Weekly	Floor maintenance - burnish
As needed	Pick up recycling
As needed	Wall washing
Annually	Floor maintenance - extract/refinish
Annually	Wash windows

LOADING/RECEIVING DOCK
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Daily	Dust mop/wet mop		Fill out a Request for Service Form on the CFS Internet
Daily	Remove debris/trash
Annually	Wash walls
Annually	Powerwash

STORAGE ROOM
Funded Centrally		Funded by Requesting Department
Frequency	Action Process	Action Process	How to Request
Annually*	Dry mop/wet mop	Any additional cleanings beyond those identified under Funded Centrally	Fill out a Request for Service Form on the CFS Internet
Annually*	Spot clean walls/high dust
		New waste cans
*If the storage area is accessible to BS employees.

IUPUI

Campus Facility Services

Division of Finance and Administration

Building Services

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